Program and Service Design

Grants are won and lost before a word is written. The strongest applications rest on a program that is well designed, grounded in evidence, and clear about the change it will create. We help not-for-profit, community services and Local Government organisations do that thinking first, so that funding follows good design rather than the other way around.

The service

We work alongside your team to shape programs and services that are fundable, deliverable, and built to demonstrate impact. This is the work that sits before a funding round, and it is increasingly what funders expect to see.

  • Theory of change. A clear line of sight from the need you are addressing to the outcomes you intend to create.
  • Program logic models. The connection between inputs, activities, outputs and outcomes, set out so funders and boards can follow it.
  • Program and service design. Practical models grounded in community need, evidence and what will work in delivery.
  • Needs analysis and research. The evidence base that establishes why your work matters.
  • Outcomes and measurement frameworks. Defined early, so you can prove impact later and report with confidence.

Who it is for

Organisations preparing to seek funding, launching a new program, or strengthening an existing one. If you have been knocked back on applications that felt strong on paper, the gap is often here, in the clarity of the underlying design.

Tools and frameworks we use

  • Theory of change mapping
  • Program logic and outcomes hierarchy models
  • Outcomes measurement and indicator frameworks
  • Needs assessment and evidence review
  • Co-design and stakeholder engagement methods

Resources

We are building a library of practical tools you can use. These will be available to download here.

  • Program logic template (coming soon)
  • Theory of change worksheet (coming soon)
  • Outcomes and indicators starter framework (coming soon)

Looking for a place to start? Book a conversation and we will talk through where your program is now and what it needs to be ready for funding.